Privacy Policy

Effective Date: September 5, 2024

 

At μCOLLECTS (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website [www.ucollects.com] (the "Website") or use our services (collectively, the “Services”). This Privacy Policy applies to customers in the Americas, Europe (including the UK), and the Middle East.

 

  1. Information We Collect

We collect various types of information when you visit our Website, make a purchase, or use our Services, including:

  • Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, shipping address, and payment details when you make a purchase or sign up for an account.
  • Non-Personal Information: This includes information that does not directly identify you, such as your browsing activity, IP address, and device information. We collect this information through cookies and similar technologies.

 

  1. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders, promotions, and updates related to our products.
  • Improving our Website and customer service.
  • Conducting analytics to better understand our customers' preferences.
  • Complying with legal obligations.

 

  1. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We work with third-party service providers (e.g., shipping companies, payment processors) to complete transactions and deliver products.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

 

  1. International Data Transfers

If you are located outside of China, please note that your information will be transferred to, and processed in, China. We ensure that adequate safeguards are in place to protect your personal information, in accordance with applicable data protection laws.

 

 

  1. GDPR and UK Data Protection Compliance (EEA and UK Users)

If you are in the European Economic Area (EEA) or United Kingdom (UK), this section provides additional information under the General Data Protection Regulation (GDPR) and the UK Data Protection Act.

 

Collection and Disclosure of Personal Data

The personal data we collect and how we share it is described above in our Privacy Policy.

We may disclose your personal data to the following third-party controllers for business purposes:

  • PayPal (Pay with PayPal, Venmo, Pay Later)
  • Fast Simon
  • Pinterest Ads
  • Facebook Ads
  • Google Ads
  • Instagram Ads
  • UPS
  • Affirm
  • Apple Pay
  • Criteo Dynamic Retargeting
  • DHL
  • Google Pay
  • Shop Pay
  • Pepperjam
  • Global-E
  • Growave
  • Shipping Address Validator by RoboTurk

To understand how these parties handle your data, please refer to their respective privacy policies.

 

Cookie Notice

We use cookies to improve your experience on our Website and allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from GDPR regions can control cookie settings.

 

Lawful Bases and Legitimate Interests

We process personal data under the following lawful bases:

  • Complying with legal obligations
  • Fulfilling contracts
  • Consent
  • Legitimate interests

Where we process personal data on the basis of legitimate interests, we pursue the following interests: conducting surveys, fulfilling customer orders, operating our Website, analyzing data, meeting legal requirements, creating customer profiles, delivering targeted ads, managing event data, preventing fraud, processing payments, providing customer support, and sending promotional communications.

 

  1. International Data Transfers (EEA/UK)

We may send the personal data of individuals in the EEA/UK to third countries, including the United States, where it may be stored or processed. When we transfer personal data, we rely on Adequacy Decisions, the EU-US Data Privacy Framework, the UK-US Data Bridge, Standard Contractual Clauses (SCCs), or International Data Transfer Agreements (IDTAs) approved by the Information Commissioner’s Office (ICO). For more information, you may visit:

 

  1. Privacy Rights (EEA/UK)

Individuals in the EEA/UK have the following rights regarding their personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right of Portability: You can request that we transfer your data to another party.
  • Right to Rectification: You can request corrections to inaccurate personal data.
  • Right of Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Withdraw Consent: You may withdraw consent for data processing at any time where we rely on your permission.
  • Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. For the UK, you may visit the Information Commissioner's Office (ICO), and for the EEA, you may consult the list of EU Data Protection Authorities.

To exercise your rights, you can submit a privacy request by contacting us at [privacy@ucollects.com].

 

  1. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

 

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our Website and update the effective date at the top of this page. We encourage you to review this policy regularly for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

μCOLLECTS Customer Service or our privacy team

Email: customerservice@ucollects.com 

Email: privacy@ucollects.com