CARE GUIDE

How to care for your μCOLLECTS Jewelry

At μCOLLECTS, we take immense pride in our quality, craftsmanship, and meticulous attention to detail. Each piece we create is thoughtfully designed with a unique purpose in mind. Our design process begins with a story or meaningful inspiration, followed by a carefully refined hand-drawn sketch crafted by our talented team. From the initial concept to the final piece, we are only produce within our own workshop to ensure every design reflects the love and care that define our brand.

Inspired by the beauty of the world, our collections are crafted from sterling silver and are completely nickel-free for your comfort. We carefully select each gemstone based on its color and healing properties to create jewelry with deeper meaning. Using only the highest-quality genuine gemstones, μCOLLECTS designs meaningful pieces that inspire and accompany you on your life's journey. To preserve the beauty and longevity of your jewelry, we recommend following the care instructions provided below.

Crystal/Gemstonebracelet

We guarantee that your bracelet will be 100% brand new, with no contact by others during the entire packaging and shipping process. This ensures that you are the first person to handle your bracelet, allowing the energy of the gemstones to transfer directly to you for maximum benefit.

Wearing Guidelines:

For optimal results, wear crystal products on your left hand. We recommend removing your bracelet when bathing or sleeping, and avoid letting others touch it. If someone else does handle your bracelet, please be sure to cleanse it promptly (see our degaussing guidelines below).

Care Instructions:

To protect your bracelet, avoid dropping it or exposing it to hard impacts, which may damage the gemstones. Additionally, be mindful not to apply excessive pressure that could cause it to break.

Degaussing Methods:

1. Moonlight Method:

Place your crystal in the moonlight for 1 to 2 hours on the nights surrounding a full moon. This natural cleansing method helps recharge and purify the energy.

2. Water Purification Method:

Rinse the crystal under flowing water or soak it in mineral water for 20-30 minutes to cleanse it of any residual energy.

3. Sage Smudging Method:

Use sandalwood, white sage, or Palo Santo (holy wood) for smudging. Light the sage, let the flame extinguish, and place it in an incense burner. As the smoke rises, pass your crystal through the smoke for 30-60 seconds to cleanse its energy.

4. Crystal Cave Method:

Place your crystal inside a crystal cave overnight to purify it. Be sure to regularly cleanse and recharge the crystal cave itself, ideally using the moonlight method.

Sterling Silver Care:

To maintain the shine of the sterling silver components in your bracelet, use polishing paper to remove any tarnish and restore its luster. While it's safe to clean sterling silver with water and mild soap, it's best to avoid contact with harsh chemicals such as detergents, saltwater, chlorine, and personal care products like perfume. These substances can cause damage or accelerate tarnishing.

Jewelry Storage

To preserve the beauty of your μCOLLECTS jewelry, ensure it is completely dry
before storing. For optimal care, keep your jewelry in a cool, dry place, ideally in an airtight
plastic bag. This helps prevent tarnishing and scratching, maintaining the luster and
quality of your pieces for years to come.

Customer Care 

At μCOLLECTS, your satisfaction is our top priority. We are proud to offer a one-year warranty on all full-price items purchased through our official website, as part of our commitment to the quality and durability of our jewelry.

All μCOLLECTS jewelry is covered under a one-year warranty, protecting the original purchaser against breakage or malfunction due to defects in materials or workmanship under normal use. This warranty becomes void if the product is altered or damaged by the recipient.

We will repair, or at our discretion, replace any defective μCOLLECTS jewelry with the same or a comparable model, limited to one replacement per item. Please note that final sale, sample sale, limited edition, or sale items are not covered under warranty and cannot be repaired or replaced.

If your jewelry tarnishes or requires repair, please contact us at customerservice@ucollects.com with your order number and a photo of the item, and our team will be happy to assist you.

Our online customer care team is also available for styling tips or any questions about our products. We are dedicated to ensuring that you are completely satisfied with your μCOLLECTS jewelry purchase!

GET IN TOUCH

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Free shipping on all US order or order above $100

SUPPORT 24/7

Contact us 24 hours a day, 7 days a week

30 DAYS RETURN

Simply return it within 30 days for an exchange.

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Our Craftsmanship

Satya Jewelry is hand-crafted in India, Thailand the USA. We partner with talented artisans from rich jewelry making traditions in India and Thailand to create our cast jewelry pieces. We are proud of our partnerships with these factories, where the people who make Satya Jewelry earn a fair living wage and are employed under safe working conditions.

What are you drawn to?

As we believe that our souls guide us on our journey, we suggest letting your intuition lead you toward the deity, symbol or gemstone that speaks to you. What we are drawn to is often what will resonate most deeply on our path to truth.